instacart customer service

Contacting Instacart. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. To avoid Busy Pricing, it’s best to If your order is running late (or you just need to give your shopper special delivery instructions), you can Bear in mind that if your shopper is driving, they may be unable to reply to your message for safety reasons.To report a problem with a previous order, you can make note of it when you rate your delivery. if you are not able to get your groceries, try to find someone aside from Instacart to pick it up for you. Perhaps you forgot something on your grocery list or decided that you’d rather have two cartons of eggs rather than one.Contacting your current driver is quick and easy and can be done right through your Instacart app.In order to do this, you must first open your app and find your current order.If you don’t see a pop-up or link that says “Order Status,” then tap the account icon. Instacart provides both customers and shoppers with their own online help centers.If you’re a customer and need a question answered, your best bet is heading to Instacart’s Customer Help Center. Again, if you can’t figure it out on your own, just pick up the phone and call the number mentioned above.Sometimes the issue at hand requires contacting your personal shopper immediately. The company offers its services via its website and mobile app in more than 5,000 cities in the US and Canada. Moreover, the first grocery delivery is free of charge for all customers!Moreover, you can engage with the Instagram team, which is pretty active in replying to the customers and followers in the comments section of the posts. Instacart Customer Service. Your business model is suspect. We would recommend using Instacart’s Once at Instacart’s Twitter page, you can browse other customer’s questions, tweet your own question, or send them a direct message with a concern you have.Realize that with many of the questions you ask, you’ll be passed along to another customer support member on the appropriate team. Get the latest news from the Instacart team. Get groceries delivered from local stores in two hours. Customer service help, support, information. This is called a Busy Pricing delivery fee, and it applies any time there are more delivery requests than available delivery persons. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. This will help you avoid being put on hold and wasting time.But if you’ve reached a dead end, just pick up the phone and give Instacart customer service or driver support a call.We hope everything goes well and you solve your problem in a hurry!I am having teouble logging on tointscart and placing my order when Iam ready to submit my orer. It seems simple, right? Understandably, there will sometimes be issues with deliveries and orders. Your e-mail address will not be published. What we do, areas and stores we serve, communicating with usPlacing an order, sharing a cart, reporting incorrect informationTracking your order, approving changes, chatting with your shopperReceiving your items, reporting a problem, unknown chargesCall our dedicated Senior Support line if you need help with your order:Begin typing to search, use tab to navigate, enter to selectIt’s easy to track your order, from the moment your personal Shopper starts finding your items until the moment it arrives at your door.

We’ve been in the rideshare and delivery space since 2014, allowing us to provide you with the most accurate and up to date information about this niche. Instacart Phone Number. Read writing about Customer Service in Instacart News. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates.

Generally, you will pay a service fee of a few dollars for deliveries. If on a computer, then you’ll need to keep the page open to continue the conversation with your shopper.Sometimes deliveries go a little awry and leave you less than satisfied. Choose from stores like Publix, ALDI, Costco, Kroger, Wegmans, Petco and more. It is surely a great way of staying connected with When it comes to offering exceptional customer support and care, Do you work at Instacart? To find out if it’s available in your city, visit the If Instacart doesn’t deliver to the zip code you enter, you can choose to receive email updates on when it will be launching in your city. For a flat annual cost or a low monthly fee, you can enjoy unlimited free deliveries* on all orders overDid you receive a delivery you’re not completely satisfied with? Instacart’s on-demand grocery delivery service makes a weekly chore a little more convenient and saves customers time and hassle.But sometimes things might not go as planned. You can speak to customer support during the hours that Instacart deliveries are available (which vary based on your city).The phone number is active 24/7, and the customer support representatives support both customers and shoppers. In the Instacart app or website, you can let us know about— You can change your delivery date and time up until a shopper begins working on your order. If this is the case, then you can go to your order history on If you’d rather just cut to the chase and talk to a community support member directly, you can do so by sending an email to You can reach out by email regarding any issue you’re experiencing, including receiving a refund or a redelivery of items from a botched order.If you want to speed up the process and get your problem solved quickly, then make sure your email includes the name on the account, the login email address, phone number, order details, and a simplified description of the problem you have. When I contacted them about this, they said they do not go by the store prices. Here are the answers to some frequently asked questions about Instacart:The cost for Instacart depends on a few factors. It was formed in 2012 and is headquartered in San Francisco. It’s just that easy.Check out this.