The theoretical knowledge gained by them hotel management course is then converted to practical knowledge.Both the methods of training are effective and have their merits and demerits which can be summarized as follows:The methods of training are good and effective but it’s not always that the employee changes himself and molds himself as per the organization principles and objectives even though he might be an intelligent and talented employee.The hotel conducts a very well planned and managed programme for training but in all there is no such guarantee that the employee or the trainee would like to join the same organization after his graduation. It would want its employees to know the latest trends and technologies and use them according to the company’s principles and objectives. Provides information on other government laws and administration policies. Also the employees behave differently in real situations than in simulations. ), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. This is basic skills without which the operator will not function.There is also a need of motor skills or psychomotor skills as they are refer to performance of specific physical activities .These skills involve learning to move various parts of their body in response to certain external and internal stimuli. It is conducted at the work site and in the context of the job. Helps a person handle stress, tension, frustration and conflict. In this method, the learner’s response determines the frequency and difficulty level of the next frame. Decision making and problem solving skill focus on methods and techniques for making organizational decision and solve work related problems. What business are we in? Introduction or orientation wherein, the student is introduced to the hotel and is told about the training program for the immediate three months of his training and the long term training policies.
This would result in losses for the hotel. Where do we what to be in the future? It has become more of a science with systematic rules and formats guiding the companies on how to go about training and development.
Evaluation helps determine the results of the training and development programme. Changing negative attitudes is difficult because ofInformation needed to change attitudes may not be sufficient.Attitude must be changed so that the employee feels committed to the organization and give better performance.Decision making and problem solving skill focus on methods and techniques for making organizational decision and solve work related problems. And that is the way it should be. Its only after answering these and other related questions that the organization must assess the strength and weakness of its human resources.
Without clearly-set goals, it is not possible to design a training and development programme and after it has been implemented, there will be no way of measuring its effectiveness. : nicht vorhanden *Ihre Reservierungen werden in der angezeigten Währung des Hotels gebucht. Another component of a training and development programme is development which is less skill – oriented but stress on knowledge. The person being trained is called understudy. It is an attempt to create a realistic for decision-making. Feedback in the form of correct answers is provided after each response. The late Manu Chabria, CMD, Shaw Wallace, attended such a two month programme at the Harvard business school. Both the methods of training are effective and have their merits and demerits which can be summarized as follows: Who are the trainees? zwei Wochen Erfahrung in einem anderen Hotel innerhalb der Region. They also provide transference to an extent. Provides a good climate for learning, growth and co ordination. If the production, finance or marketing personnel indulge in unethical practices the fault rest on the HR manager. Information is provided to the employee in blocks, in form of books or through teaching machine. “Vicarious process” learning takes place not by own experience but by observation or imagination of others’ action. It is any equipment or technique that duplicates as nearly as the possible the actual conditions encountered at the job. We have categorized as under
They are less seen and talked about in the personnel function this does not mean that the HR manager is absolved if the responsibility. However once the training is over employees get back to being the way they are.It is involved learning from more experienced employee/s. They are given personal skills and are made presentable. They are taught values of the hotel that are policies like keeping the customer always satisfied. Education is more important for managers and executives than for lower-cadre workers.Another component of a training and development programme is development which is less skill – oriented but stress on knowledge. This is the most effective method of developing problem solving skills. Immediate returns can be expected from training – almost as soon as the training is over the desired outcomes can be seen in the trainee. Needs assessment occurs at two levels i.e.
Persuading and showing an understanding of others feelingsThe purpose of education is to teach theoretical concepts and develop a sense of reasoning and judgment. Aid in encouraging and achieving self-development and self confidence.
To help the employee build his confidence in performing his work and help him use his theoretical knowledge provided by his hotel management course.
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