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The Boil Water Advisory continues in remaining impacted suburbs, and we are continuing to test water and will lift the boil water advisory once water quality testing confirms that the water is safe to drink in those suburbs.

Please call 1800 994 789.Once you have boiled the water, allow it to cool. #ChooseTap #singleuseplastic #bansingleuseplastic #faceappchallenge #oldfacechallenge #SaveOurPlanet #environment”

Take care not to injure or scald yourself when you handle boiling water, especially around childrenNo not at this stage. But can you see how well the single-use plastic has broken down over time? This has resulted in potentially unsafe water entering the reticulation system and customer taps. The list of impacted suburbs is not based on postcode but on how our underground water supply network is configured.Melbourne Water and Yarra Valley Water would like to apologise for the inconvenience to customers, in particular noting the additional concerns about access to safe drinking water during the current coronavirus (COVID-19) situation in Melbourne and thank you for your patience while we resolve this situation.We will update our website again at tomorrow at 8am (30/08/2020).Boiling water is recommended as a precaution to minimise any health risks.

Unboiled water can still be used for showering and bathing, flushing toilets, washing dishes and clothes and garden watering. Manage your account online.

Ensure you do not swallow water when you are in the bath and take extra care when bathing infants.Contact your doctor for advice. Take the two minute leak test or find out more about seepage and soakage.

What to do in the event of pipe repairs, property damage or area reinstatement after completed works.

Yarra Valley Water, after consultation with the Department of Health and Human Services and Melbourne Water, advises customers that the Boil Water Advisory issued on 28 August 2020 is now lifted only for the following suburbs:Water quality testing has confirmed that the water supply in these suburbs is safe to drink.We are continuing to test water in the remaining impacted suburbs and will lift the boil water advisory once water quality testing confirms that the water is safe to drink in those suburbs.The Boil Water Advisory is still in place for the following suburbs:We will notify customers in these suburbs when the water is safe to drink. If you experience any of these symptoms, please contact your GP and advise your GP about this notice.Customers who live in a suburb identified in the YVW boil water advisory, but who are serviced by South East Water are advised to contact their provider directly for advice and information about whether their water supply is affected and what steps they should be taking.As a precautionary measure, we recommend customers boil their tap water before drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth and making ice until further notice. We anticipate the highly diluted and potentially impacted water will move through and out of our pipework in the coming hours, as water is used for showers, washing clothes and in industry. Special care should be taken with young children, people whose immune system is compromised and the elderly.

If you have special needs and require assistance, please contact them on 132 762. We recognise and value the continuing rich culture and the contribution of Aboriginal people and communities to the Victorian community.

Understand how Yarra Valley Water assess reported faults and prioritise response times. Get advice or support with issues you're experiencing. Login "We are working to flush the system now," they wrote on Twitter.

Neither can we.

Yarra Valley Water issued a list of 87 affected suburbs on Friday morning, while South East Water issued advice for a further 12 suburbs on Friday afternoon.

For information on language assistance and hearing and speech impaired services please For a list of affected suburbs in the South East Water catchment please see:We proudly acknowledge the traditional custodians of the land on which we work and live, and pay respect to their Elders past and present. Please continue to boil water before drinking, until you receive notification that the water is safe to drink.If you live in these suburbs, we advise you to bring water to a rolling boil before drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth and making ice until further notice.If you can’t access boiled or bottled water, call our emergency hotline on 13 27 62.Emergency drinking water is available at the following locations as these areas are still without power and can’t boil water:Customers will need to bring your own container to fill up from the tankers.If your suburb is not listed, you do not need to boil your water. Dishes can be washed by hand in hot soapy water or in a dishwasher, providing dishes are air-dried before being used after washing.Boiling water is recommended as a precaution to minimise any health risks.

We regularly conduct maintenance work to provide you with the highest quality water and sewerage services, and deliver projects in a way that has minimal effect on the environment.