Sincerely, Bryant Person Loyalty Manager Swissotel ChicagoDear Mr. R., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. Take your time, stay an extra day and enjoy up to 25% off daily.


Each of our 661 rooms feature a specialty Swiss Comfort Bed, 37 inch HD TV, Keurig coffee maker and frameless glass shower stall.The Palm is home to aged beef and fresh seafood.

Newsletter & Offers Clean room. My only complaint was room service. Our teams are building an accessible website. Beautiful, convenient location. I will share your comments with our team. However, the automatic addition of a $20 per night (+tax) Amenity fee is very disappointing. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

Clean bathroom, No mold.

Therefore you'll need to reset your password with the email address linked to your Swissôtel account. The …

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. There were two guest ladies at the front desk. Sincerely, Bryant Person Loyalty Manager Swissotel ChicagoDear Mr. T., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. Lobby renovation completed in 2012.Rooms with a view. Live it well! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Swissôtel is part of Accor © Copyright  I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. THE BEST OF SWISSOTEL CHICAGO I will share your comments with our team. Our relationship with our guests is of paramount importance. Our guests praise the comfy rooms in our reviews.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we're now part of ALL - Accor Live Limitless with a unique customer online account, the authentication process has changed.

Bathroom shower leaked badlyThe only problem we had was waiting in line to get checked in and waiting in line to check out. It is always a pleasure to receive positive feedback. They made me feel like it was all my fault. Sincerely, Bryant Person Loyalty Manager Swissotel ChicagoDear Mr. H., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. But in the end we figured out it was there fault.

we enjoyed our stay there very much.
It is always a pleasure to receive positive feedback. Therefore you'll need to reset your password with the email address linked to your Swissôtel account. Cleanliness was not the highest priority in this hotel. We truly enjoyed our stay at the Swissotel!We found the people at the registration desk and the two people at the concierge desk extremely friendly and helpful. Customer review rating 4.4/5. PHONE RESERVATIONS I will share your comments with our team.

Other then that everyone was nice and we were able to find everything.Stay was nice. Sincerely, Bryant Person Loyalty Manager Swissotel ChicagoDear Ms./Mrs. This went on for several minutes. Not a lot offered for the price and there was nothing spectacular about it.They never cleaned our room and I’ll stay there again when I’m in Chicago.City view was not city view. Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. May not have been dirty but the tile was very worn and made for a permanently dirty look. The flooring in the shower was extremely dirty looking. Sincerely, Bryant Person Loyalty Manager Swissotel ChicagoDear Mr. C., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. But the arrival experience was unaccepatable.My sister, niece and I had a "staycation" last weekend at the Swissotel to celebrate my niece passing her nursing boards. It is always a pleasure to receive positive feedback.

Clean your tubs.Professional, helpful staff.

Caring for our valued guests and employees is our top priority. Sure, my breakfast sandwich could have been fresher, but if that's the worst you can say, then stay home next time! (johndoe@swissotels.com) this email address to subscribe to our newsletter and offers

Swissotel

This family owned business is a great experience and home to many local and global celebrities.Chef Dan McGee has created small plate delights such as flat breads, fried avocado topped with crab meat, and other smaller options to enjoy with a fine wine or beverage of choice.Chef Dan McGee has created small plate delights such as flat breads, fried avocado topped with crab meat, and other smaller options to enjoy with a fine wine or beverage of choice.They locked me and my girlfriend out of our room for almost 2 hours saying that my card never got accepted. The sandwich and french fries were cold.This was a great hotel and a great room. We sat for an inordinate amount of time waiting for a server to take our order; when we finally went up to the counter (there were four people standing at the counter talking to one another) to ask for service the person we spoke to was not friendly; in spite of our request for service we had to wait quite a bit longer before we were finally served.




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